Preface

Purpose of This Manual

The Stratus T521 and T522 Tape Drive Enclosures User's Guide (R558) documents how to install T521 and T522 tape drive enclosures, provides troubleshooting information for the enclosures, and documents enclosure specifications. The document also provides guidance for obtaining information about the tape drives contained in the enclosures.

Audience

This manual is intended for system administrators who install or maintain the T521 or T522 tape drive enclosures connected to ftServer systems.

Revision Information

This is the first edition of this manual.

Notation Conventions

This document uses the notation conventions described in this section.

Warnings, Cautions, and Notes

Warnings, cautions, and notes provide special information and have the following meanings:

Warning: A warning indicates a situation where failure to take or avoid a specified action could cause bodily harm or loss of life.
Caution: A caution indicates a situation where failure to take or avoid a specified action could damage a hardware device, program, system, or data.
Note: A note provides important information about the operation of an ftServer system.

Typographical Conventions

The following typographical conventions are used in ftServer documents:

  • The bold font emphasizes words in text or indicates text that you type, the name of a screen object, or the name of a programming element. For example:

Before handling or replacing the clock card, make sure that you are properly grounded by using a grounded wrist strap.

  • The italic font introduces new terms and indicates programming and command-line arguments that the user defines. For example:

Many hardware components are customer-replaceable units (CRUs), which can be replaced on-site by system administrators with minimal training or tools.

Getting Help

If you have a technical question about ftServer system hardware or software, try these online resources first:

  • Online support from Stratus Customer Service. You can find the latest technical information about an ftServer system through online product support at the Stratus Technical Support Web site
  • Online product support for Microsoft® products. Your primary source for support is the computer manufacturer who provided your software, or an authorized Microsoft Support Provider. You can also find the latest technical information about Microsoft Windows® and other Microsoft products through online product support at the Microsoft Help and Support Web site

If you are unable to resolve your questions with the help available at these online sites, and the ftServer system is covered by a service agreement, please contact the Stratus Customer Assistance Center (CAC) or your authorized Stratus service representative.

Your system administrator may have configured a Stratus Support phone number in ftServer Management Console (ftSMC), a snap-in to Microsoft Management Console (MMC). In ftSMC, under ftServer Configuration, click ActiveService Network to display the node's properties. The properties include a Stratus Support Phone item. The value of this property, if configured, is a telephone number you can call for support. For more information about ftSMC, see the the Stratus ftServer System Administrator's Guide  

Regulatory Notice

All regulatory notices are provided in the site planning guide for your system.